Troubleshooting

The createPasspointProfile() or createWPA2EnterpriseProfile()returns success but I'm not able to connect to the network

Assuming the network is configured correctly to support WPA2-enterprise and / or passpoint (check before proceeding), to follow this steps:

  • In the Android device, disable "autoconnect" to all the wifi networks nearby you

  • Switch off the wifi, wait 5 seconds, switch on the wifi

  • You should connect automatically to the WPA2-ent or Passpoint network

I/Cloud4WiSDKWiFi: Failed while adding to C4WIMobileSDKContentProvider: Unknown URL content://xxx.yyy.zzz/wifi_profiles

In the console logs you get this message

I/Cloud4WiSDKWiFi: Failed while adding to C4WIMobileSDKContentProvider: Unknown URL content://xxx.yyy.zzz/wifi_profiles

It is a warning returned by Android and refers to the feature of interlinking apps.

If you don't use the interlinking apps feature can ignore the warning.

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