Your business is different and requires unique solutions.
Integrate Contacts and Events in real time and in batch into your business stack
Personalize your customer onboarding experience with location-based web contents
Empower your mobile app with seamless secure connection and deterministic location awarness
Cloud4Wi MyApps is a toolkit that allows you to create personalized and branded access journeys for your customers.
Each one of our clients is unique, has different strategies, goals, and tactics, so we build a tool to create easily any type of experience in a short time and make it personal.
With MyApps you can adapt and deploy your existing services and experience (for example, a loyalty program onboarding, or a train ticket verification) into the WiFi Access Journey. Or, you can develop new ideas from scratch, designed and optimized for the WiFi digital touchpoint.
When a customer connects to WiFi, at the right time, Cloud4Wi redirects the user to your web application including, all the context info that you might need to create a personal experience. The MyApps, also allows you to adapt your application to let the user go online once he has consumed your content.
Using MyApps you can:
Here some examples of what our customers have built using MyApps:
Cloud4Wi Moments are the most important build block to create relevant, context-aware communications.
Every time a visitor interacts with your location and spaces, Cloud4Wi can send a webhook to your system to give you the ability to act in real time.
What you can do:
Get started with webhooks here:
Integrate Cloud4Wi data with your own system of record. Wherever you customer data lives (CRM, CDP, MDM), you can sue Cloud4Wi APIs to keep your customer data in sync.
There are several ways to get the data into your systems:
By using Cloud4Wi REST APIs, (both V2 and V3), you can access to your customer data programmatically and bring them into your systems.
There two main ways to achieve this:
If you use the data for batch analysis or occasional campaigns (for example newsletter), you might benefit form a periodic data synchronization, which is simpler to achieve and consumes less resources on both Cloud4Wi and your systems
You can use Cloud4Wi REST APIs to pull the new records in a specific periodi, for example the previous day, and iterate periodically (for example every day).
If you application is time sensitive and you new the new or updated records in real time, you can use a combination of webhooks and REST APIs.
You can trigger a webhook whenever a relevant event happens, for example when a customer subscribes for the first time or every time he comes back and logs into the guest WifI service.
Upon receiving this notification, if the data contained int he webhook message is not enough, you can use the record ID to pull additional details using the REST APIs.
As most of the businesses nowdays, you probably have many data surces of differnt nature (website analytics, mobile apps analytics, e-commerce transactions, POS logs, support logs, etc..). Extracting insights form these data sometimes requires to manipuplate all of them together in a single tool, such as a Business Intelligence platform.
Cloud4Wi allows you to retrieve all the data collected in your Cloud4wi account so you can analyze them in your own BI.
The REST APIs provide both granular raw and log data (for example the customer profiles and their visits and connections) and aggregated analytics metrics.
Data extraction usually happens periodically in batch, as most of the BI activities are not time sensitive.
By merging Cloud4Wi data with you own business data, you can: